Return & Refund Policy
We value our customers and strive to provide quality products. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.
1. Return Eligibility
Products can be returned only if they are damaged, defective, or incorrect at the time of delivery. The item must be unused and returned in its original packaging with all accessories.
2. Return Request
Return requests must be made within 3 days of receiving the product. Requests made after this period may not be accepted.
3. Non-Returnable Items
- Products damaged due to customer misuse.
- Items returned without original packaging.
- Products marked as non-returnable.
- Perishable or consumable products (if applicable).
4. Refund Process
Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 5–7 business days.
5. Replacement Policy
If you receive a damaged or incorrect product, we may offer a replacement instead of a refund, depending on product availability.
6. Shipping Charges
Shipping charges are generally non-refundable unless the return is due to our mistake, such as sending an incorrect or defective product.
7. Order Cancellation
Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and will follow the return process if eligible.
8. Contact for Returns
For any return or refund request, please contact our customer support with your order details.
Phone: +91 98765 43210
9. Policy Updates
We reserve the right to modify this Return & Refund Policy at any time. Any changes will be posted on this page and will become effective immediately.